Privacy Policy

Depending on how you interact with us, we may collect information such as:

• Name and contact information
• Location and work preferences
• Employment history and education
• Professional qualifications, licences and credentials
• Compensation expectations and availability
• Résumés and other documents you provide
• Information relating to applications, interviews and placements
• Communications and recruitment-related notes
• Limited technical information generated through use of our website

For employers and prospective clients, we may collect business contact information, hiring requirements and other information necessary to provide recruitment services.

We may use personal information to:

• Provide recruitment and staffing services
• Assess candidates for current or potential opportunities
• Communicate about applications and opportunities
• Manage candidate and employer relationships
• Verify qualifications or credentials where appropriate
• Operate, secure and improve our website and systems
• Maintain business and recruitment records
• Meet legal, regulatory or contractual requirements

Where required by law, additional consent will be obtained before personal information is used for a materially different purpose.

We may use automated or AI-assisted tools to help extract, organize, search, summarize or review information contained in résumés and candidate profiles.

These tools support our recruitment process and may not always produce complete or accurate results.

Automated processing does not guarantee that a candidate will be matched, contacted, presented, interviewed or selected for an opportunity.

We may use third-party service providers to support functions such as website hosting, database management, communications, document processing, security and recruitment technology.

Some service providers may process or store information outside Canada, including in the United States or other jurisdictions in which they operate.

Information processed outside Canada may be subject to the laws of those jurisdictions.

We may disclose personal information:

• To prospective employers in connection with recruitment activity and with the consent required for that disclosure
• To service providers acting on our behalf
• To professional advisers where reasonably necessary
• In connection with a business transaction where permitted by law
• Where disclosure is authorized or required by applicable law

Gravity shows anonymous candidate previews. With recorded consent and talent-network opt-in, eligible employers can use credits to unlock a full candidate profile, including identifying details, contact information, work history and an available résumé. A separate approval is not requested for each employer or opportunity.

Optional Google Analytics measures website use. Google Ads measures successful résumé checks and supports advertising measurement and optimization. When permitted, Google receives page activity, ad-click identifiers, cookies and device information. We do not send résumé content, names, email addresses or phone numbers to Google for this tracking, and do not use customer matching or server conversion uploads.

Advertising consent is requested in regions requiring it; unresolved locations are treated as requiring consent. Elsewhere ordinary advertising measurement may run without a banner, subject to your choices and applicable opt-outs. Analytics and advertising choices are separate. We honor Global Privacy Control and Do Not Track for advertising.

Your browser stores a visitor reference, region, dated choices, the notice and its version, earlier acceptance and withdrawal records, and the advertising decision for each completed check. Use Cookie settings in the footer to change or withdraw your choices at any time. Withdrawal stops future reporting; blocked events are not sent later. Clearing browser storage removes these local records.

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, or as otherwise required or permitted by law.

Retention periods may vary depending on the nature of the information and our relationship with you.

When information is no longer reasonably required, we take appropriate steps to delete, destroy or anonymize it.

We use administrative, technical and organizational safeguards appropriate to the nature and sensitivity of the personal information we hold.

No electronic system, transmission method or storage environment can be guaranteed to be completely secure.

Subject to applicable law, you may request:

• Access to personal information we hold about you
• Correction of inaccurate or incomplete information
• Withdrawal of consent to certain uses of your information
• Deletion of information that is no longer required

Certain information may need to be retained where required or permitted by law or where reasonably necessary for legal, regulatory, contractual or dispute-resolution purposes.

Withdrawal of consent may affect our ability to provide recruitment services or consider you for future opportunities. Withdrawing consent or leaving the talent network stops future Gravity access, including by employers who previously unlocked your profile. It cannot recall information an employer has already received.

Privacy incidents are reviewed and handled in accordance with applicable law.

Where notification or reporting is legally required, we will take the appropriate steps.

Questions, requests or concerns relating to personal information may be directed to:

Privacy Officer
Star Staffing Group
info@starstaffing.ca

We may update this Privacy Policy from time to time to reflect changes to our services, technology, practices or legal requirements.

The current version will be posted on this website.